Refund & Cancelation

• Prep and Co encourages all clients to fully commit to their plans as scheduled. Anything that may hinder results and overall satisfaction should be bought to the attention of the account manager to find the best solution.

•  Any request to cancel a plan will need to be to so with a 2-business day notice prior to the required cancelation date. 

• Cancellation refund is only under extenuating circumstances and upon approval of the Prep and Co management. 

•  A 20% cancellation fee will apply on the remaining number of days from the time the refund is approved. 

•  Refunds are processed within 2 weeks of the refund being approved. 

​

If your Qualifying Purchase is canceled, declined, charged back, or refunded, any unused free weeks are void.

If free weeks were already consumed and you later receive a refund or partial refund that reduces eligibility, Prep & Co may charge the then-current weekly rate for any free weeks already used or deduct an equivalent amount from the refund.

Any changes to your plan that reduce it below the Qualifying Purchase threshold may forfeit the promotion.